Today was quite an amazing achievement for me at work, one of the biggest on my CI journey back to a near normal life. It all started with one of my work colleagues reporting sick yesterday afternoon. I had to help cover the person shift yesterday, so armed with my standard telephone headset I thought, hmmm not going to be easy. I hadn’t tried the Big phone calls at work as I wasn’t quite ready, plus I was nervous. I managed 3 phone calls yesterday but had the help of other people. Today was different, I was without the help of someone else who is qualified for my job, just people in the office, and I was really nervous, in fact terrified. I felt a little bit pressured into doing the shift as we are short staffed. I settled in, logged in to the pc’s we use. I needed the phone set up for the headset, so the chap who deals with the phones was in work luckily. I also made a general enquiry if a louder headset was available, he said I’ll look for you. After he set my phone up he reappeared smiling, yep, he said I can order you a new headset, has noise cancelling, a bigger ear piece which will cover my t-mic as well. Its one suitable for HA’s but is also suitable for a CI too. I noticed he wrote Cochlear Implant on his scrap paper, so he did his research, superb, so after all this time I have my own headset. It’s on its way to me.
So back to the days events, and 8 hour shift, a call every 4-5 minutes, about 80 calls, that’s a lot of calls. Out of that lot, 6 I couldn’t understand and had to pass onto a guy sat next to me. I was really amazed at what I could do, some people’s voices I recognised from when I was originally doing that work before my hearing failed, others sounded like Mickey Mouse.
I am happy that I have achieved this today at work. Its helped me a lot. So it’s another milestone completed on my journey, but I know one thing, I am shattered after it. So I am looking forward to my relaxing day out Saturday, at a brewery, free beer for a while too, uh ohhhhhhhhhh.